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My Lenovo ideapad 110 will turn on, I will unlock it and…

Customer Question
My Lenovo ideapad 110...

My Lenovo ideapad 110 will turn on, I will unlock it and when it unlocks the screen goes blank, I don’t know how to fix it

Technician's Assistant: What's the model and Operating System (OS) of your Lenovo?

Where can I find that information, I’m really bad with computers

Technician's Assistant: When did you purchase your Lenovo? What troubleshooting have you tried?

I bought it in June and I basically just tried to turn it off and try again and I plugged it into the charger

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No that’s about it

Submitted: 10 months ago.Category: Software
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Answered in 1 minute by:
9/27/2017
Software technician: Martin, Network Engineer replied 10 months ago
Martin
Martin, Network Engineer
Category: Software
Satisfied Customers: 3,145
Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
Verified

Hello and welcome.

Sorry to hear you're having trouble with your computer.

Can you press and hold the power button down for 60 seconds, then let go, wait 2 seconds and power it back on.

Please let me know what happens.

Regards,
Martin

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Customer reply replied 10 months ago
that fixed it! Thank you so much!
Software technician: Martin, Network Engineer replied 10 months ago

Great!

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Software technician: Martin, Network Engineer replied 10 months ago

If you have any problems or would like any additional assistance, please do not hesitate to let me know.
.

And if you could take a moment to rate my service by selecting one of the 5 stars at the top it would be greatly appreciated.

Remember you can always come back to this page if you need more help with this issue (without extra charge).

Martin

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Martin
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Martin, Network Engineer
Category: Software
Satisfied Customers: 3,145
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Experience: 10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.

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