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I have unearthed a (my)creative suite 4 student licensing…

Customer Question
I have unearthed a...

I have unearthed a (my)creative suite 4 student licensing version and have trjied to prepare a PechaKucha Presentation via PowerPoint and most drop-downs are greye: how do I activate My PowerPoint part enough to create my presentation? I have NO EXTRA $$, am age 78

Technician's Assistant: What kind of computer do you have?

MacbookPro 2009

Technician's Assistant: Have you installed any updates recently?

No: I've just gotten back on my computer after a year absence

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I'd like to be able to click and drag/size photos from iphone, also videos and verbiage from ipad, also add verbiage to my 6 min presentation

Submitted: 10 months ago.Category: Software
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Answered in 9 minutes by:
9/25/2017
Software technician: Kris Rodgers, IT Manager replied 10 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 10 months ago
not certain what is your question: as I said, I still have-on my computer macbkpro2009 a student version creative suite 4 design premium from which I'd like to be able to present a PechaKucha Presentation but my 20 slides will not accept a click&drag from iphone,ipad or old photos from mac bk...thinking all is in cloud and cannot access it...(have used some 8 yrs ago)...have been away from my computer-work for over a year now & wnat to get baqck into it...are my programs still applicable ? How can I get my student version powerPoint up to standard and such that it is w/ease.?
Customer reply replied 10 months ago
is this fee in addition to the $43 plus the $5 plus the $39?...I do not have that muxh in my account
Customer reply replied 10 months ago
i do not see HOW you'd be able to 'fix' my situation IF you have not understood
Software technician: Kris Rodgers, IT Manager replied 10 months ago

Yes it's extra, but it is totally optional.

Let me know what you want to do?

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Customer reply replied 10 months ago
I want understanding and solution-to HOW to bring-in my slides, & IF my CreativeSuite 4 can handle it or do I have to purchase an update???
Customer reply replied 10 months ago
spending no more $$...so far have NOT GOTTEN an answer, just requests for more&more $$$
Software technician: Kris Rodgers, IT Manager replied 10 months ago

I am going to opt out for another expert to assist you.

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Customer reply replied 10 months ago
do I receive answers? I just spent $43+5...
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