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Sword and screen name back ??? I think my name was r

Customer Question
Sword and screen name...

Sword and screen name back ??? I think my name was r conkle???

Technician's Assistant: What's the make and model of your machine? And how long has the screen been an issue?

H P and its been at least 4 years

Technician's Assistant: Have you installed any updates recently?

I always keep updates ,, even changed web pages

Submitted: 10 months ago.Category: Software
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Answered in 1 minute by:
9/25/2017
Software technician: Kamil Anwar, Software Specialist replied 10 months ago
Kamil Anwar
Kamil Anwar, Software Specialist
Category: Software
Satisfied Customers: 7,057
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Customer reply replied 10 months ago
OK how do I get my screen name and /or password *****??
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

Where you want to change your screen name and password?

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Customer reply replied 10 months ago
I just want to retrive my older e mail and find out what I have been missing and enter hot mail when I may
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

Are you unable to sign in? have you tried resetting the password?

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Customer reply replied 10 months ago
I have not ltriedl to reset, I can not find where to lchange that password I am not computer savvy
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

https://account.live.com/password/reset

Follow the link above to reset the password ***** you are not able to sign in.

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Customer reply replied 10 months ago
please,, I just want my screen name and password ***** to me ***@******.***
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

Can you explain the issue in more details? Are you trying to sign into charter email or are you trying to sign in with charter email to a microsoft account?

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Customer reply replied 10 months ago
i am tring to sign into hot mail .com
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

So what is your hotmail address?

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Customer reply replied 10 months ago
I do not remember If you will or can send the hot mail screen name and password ***** r***@******.*** ,, I I did use hotmail, I do not rember the password///
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

Do you remember your user name for Hotmail?

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Customer reply replied 10 months ago
I beleive itl was rconkle
Software technician: Kamil Anwar, Software Specialist replied 10 months ago

http://www.hotmail.com

Follow the link above and type your username on first page then on password ***** click forgotten password.

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