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I installed Adobe Flashplayer recently in order to

Customer Question
I installed Adobe Flashplayer...

I installed Adobe Flashplayer recently in order to livestream Direct TV on my pc. It worked fine then yesterday your plug in wouldn't allow me to view on line. I tried to manage the plug ins and didn't see anything that should be blocking me from viewing. I uninstalled flashplayer and tried to view on line and again was blocked by flashplayer which I just uninstalled? I want to be able to livestream on my pc but adobe is not allowing it - please help me.

Technician's Assistant: How much experience do you have with this particular machine?

Years

Technician's Assistant: Have you installed any updates recently?

Not personally. I just had McAfee installed a week ago by a computer tech. and had to install adobe flash to stream direct tv. It worked until yesterday until adobe started blocking with a plug in

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Just that I need it configured to allow me to view online

Submitted: 8 months ago.Category: Software
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Answered in 5 minutes by:
9/22/2017
Software technician: Richard, Software Specialist replied 8 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 45,395
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Hi there and welcome

Are you doing this on a windows or mac computer? And which version?

Also in which web browser?

Please let me know

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Jess M.
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