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When trying to install HP Scan and Capture I receive the…

When trying to install HP...
When trying to install HP Scan and Capture I receive the error message 0x80073d05 using Windows 8.1
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Answered in 18 minutes by:
9/21/2017
Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,268
Experience: 10+ years of work experience.
Verified

Hello,
I am sorry to hear about your problem. My name is ***** *****, I am a Tech Expert with over 20 years of experience and look forward to helping you today.

Does it allow the installation to complete after you are given that error ore does the installation application forcibly close?

I will be standing by, looking forward to your response.
Thank you,
Jason

Jason Jones
Jason Jones, Computer Technician
Category: Software
Satisfied Customers: 19,268
Experience: 10+ years of work experience.
Verified
Jason Jones and 87 other Software Specialists are ready to help you
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Customer reply replied 10 months ago
Jason you have been my God send before. It starts to install then I receive the error message. I have Windows 8.1 and a Microsoft Surface Pro 2

Thank you. Let's begin the remote help session now.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 96 and click the circle button to start the remote application.
(After the file finishes downloading, please open the file and run it.)

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