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Get Error 150:30 when opening InDesign. Mac Sierra 10.12.6

Get Error 150:30 when opening...
Get Error 150:30 when opening InDesign.
JA: What kind of computer do you have?
Customer: Mac Sierra 10.12.6
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No, thanks.
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Answered in 4 minutes by:
9/21/2017
Shefin
Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 5,522
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Please go to the link below and follow the instructions. Most of the issues will be resolved by following Solution 2: Run the License Repair Tool.

https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit.

My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

Shefin

Shefin
Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 5,522
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified
Shefin and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 2 months ago
I followed the instructions but could not open License Recovery 11.6.1.

Hi,

Have you tried following other instructions listed in the website?

You can get better instructions for repairing the license fro the link below.

http://oldblog.erikphansen.com/adobe-cs4-error-15030-aka-i-hate-adobe-reason-34/

Thank you.

Shefin

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Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 13,544
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started with the screen sharing session, please go to the link below and download the free program, teamviewer

https://www.teamviewer.com/en/download/mac/

Once downloaded, install the program.. And then run the teamviewer program.. Leave the program on screen..

Inside the teamviewer program it should give you a connection code, and a password.

Please send me both codes here in a reply, and I will be able to connect to you and help you on screen.

If you run into any issues, please let me know.

Dustin S.

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Customer reply replied 2 months ago
My ID 138 274 801
Password im8q23

Hello again. By the time you responded over 12 hours later, I was offline. If you would like to connect, we need to schedule ahead of time or at least be actively communicating. I cant connect if I dont know when you will be online.

Thank you,

Dustin S

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Customer reply replied 2 months ago
I tried to run the License Repair Tool and got the following response:
"You can’t open the application “LicenseRecoveryLauncher” because PowerPC applications are no longer supported."

Understood, when you are ready to connect, send me the teamviewer codes again.

Dustin S

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Customer reply replied 2 months ago
How do I get the "team viewer codes"? I already signed up for your Premium Service Offer.
Customer reply replied 2 months ago
I do not have any more Software questions.
I did not give you a rating yet.
I cannot download your iPhone app.

You have to install the free teamviewer for mac program, and then next you open and run the program. Once you have the teamviewer application on installed and on screen, it will have the codes on the left hand side.

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Customer reply replied 2 months ago
ID 138 274 801
PW fb2q22

I cant connect right now, I havent heard fom you in 24 hours and we did not schedule a connection. What time after 6 pm EST tonight works for you, or later this week?

Ask Your Own Software Question
Customer reply replied 2 months ago
Any time after 6 tonight.

Allright, how about 6 pm est. When you are ready message with the new codes, thank you.

Dustin S

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Ask Shefin Your Own Question
Shefin
Shefin
Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 5,522
5,522 Satisfied Customers
Experience: Working as Tech support specialist with a world famous computer manufacturer

Shefin is online now

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