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Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 2840
Experience:  IT Manager at Wood Group PSN
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I get Error 150:30 trying to open InDesign. Mac running

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I get Error 150:30 trying to open InDesign.
JA: What kind of computer do you have?
Customer: Mac running Sierra v. 10.12.6
JA: Have you installed any updates recently?
Customer: Apple just reinstalled my system. No InDesign updates recently.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?

Customer: replied 29 days ago.
Just since yesterday when I had the system reinstalled and reinstalled my files from Time Machine backup.
Customer: replied 29 days ago.

I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-#### renter the details or contact the CC/Bank to remove the block

Kris Rodgers and other Software Specialists are ready to help you

OK - to allow me to connect to your PC/MAC, you must install remote access software. The link is below.
Once installed I need the ID and Password ***** displays, i do not need the one you created, I am looking for the one that TeamViewer gives you when you open the program.