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I have Norton on another computer with 2 unuse licenses an
I have Norton on another computer with 2 unuse licenses an the computer I am on has had Norton but it is expired. This is a PC running Windows 7 and needs to be upgraded to Windows 8.1 What (and how) … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
My Norton Account was renewed last month but have not
My Norton Account was renewed last month but have not received a product key to install. I need help installing. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
When I open Open Office 4.1.4 on my Windows 7 PC,it has been
When I open Open Office 4.1.4 on my Windows 7 PC,it has been running part way through a list of Open Office Write text docs recovery ( from a previous crash) recovers some of them, but crashes again p… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I HAD ADOBE THAT CAME WITH MY PC AND I LOST IT I NEED SOME
I HAD ADOBE THAT CAME WITH MY PC AND I LOST IT I NEED SOME ONE TO INSTALL IT BACK AGAIN PLEASE … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I'm nave Windows 10 and Norton. Security software. I noticed
I'm nave Windows 10 and Norton. Security software. I noticed that I can not change real time port. The error says basically can't due to process issue. Reboot to fix. i rebooted many time i ran live u… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I run both Norton 360 and Malware anti-virus software on my
I run both Norton 360 and Malware anti-virus software on my PC. Normally both run together without an issue and i believe both protect my PC very well. However, occasionally when I update Norton 360 i… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I purchased Norton yesterday and did a full scan. I have 2
I purchased Norton yesterday and did a full scan. I have 2 browsers on my laptop. Edge gives me an error concerning popups and regardless of my answer, I can't access anything I also have Firefox. Tha… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
What is nortons codes error 8504,104, hp, not that I know
what is nortons codes error 8504,104 JA: What kind of computer do you have? Customer: hp JA: Have you installed any updates recently? Customer: not that I know of JA: Anything else you want the softwa… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
Error: "8504, 104" appears on my Norton security suite by
Error: "8504, 104" appears on my Norton security suite by Comcast. Tried one recommended fix. Norton worked fine for a few hours. This morning same error message appears, "cannot connect to a windows … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I wish to cancel my Norton subscription. Norton 360 Version
I wish to cancel my Norton subscription. Norton 360 Version 3.0 Premier Upgrade was purchased in 2009: Order Number:(###) ###-#### Order Date: 19-MAR-09 Product key: TCX6Y2F3G7MMP33B4M4XDMB7Y. Could y… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I am kitty Walters from Livingston Texas. I accidentally
Hi, I am kitty Walters from Livingston Texas. I accidentally deleted my norton 360 from my computer. I have 122 days left. Is there a way for me to retrieve it to my computer? Thanks for your help. My… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
Trying to install Norton security pkg...keep getting window
trying to install Norton security pkg...keep getting window that says cant connect to Norton server....… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
My computer is running slow, I open up task manager and something
My computer is running slow, I open up task manager and something called WMI provider host is make the CPU run at 100%. What do I do or can you connect to my pc and do it from your end?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
Hi jess am dennis i bought a laptop from pc world chichester
Hi jess am dennis i bought a laptop from pc world chichester on the 1 of october and it had a one month norton anti virus protection so its expiring tomorrow i also purchased a 360gold at the same pla… read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,614 satisfied customers
david vallance customer id 09556898. had software problem 20
david vallance customer id 09556898. had software problem 20 / 6 / 13. Norton360 removed to get rid of supected infection, did not receive download of norton 360 for system. can you help ?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I have purchased Norton 360gold edition from PC World with
I have purchased Norton 360gold edition from PC World with my new laptop. I cannot find the installation page to enter the Product key. Help please, John.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I have worn myself out trying to buy Norton Antivirus to renew
I have worn myself out trying to buy Norton Antivirus to renew it. it ends in a couple days, But Norton blocks it. My credit card is good Help! I'm new at the computer.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
I have Windows XP on my laptop. How do I set up Norton to run
I have Windows XP on my laptop. How do I set up Norton to run in the background rather than having it run every time I switch on my laptop? I have to wait for it to complete before I can gain access t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
931 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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