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Are you getting any error or warning when opening the docm file? Also, did you open the Visual Basic editor on the docm file and you did not see your VBA codes there?
Thank you for that information. Are you able to open the SAME file from the SAME location using the other computer without any problem? I just want to confirm if the docm file you are trying to open still has the macro / VBA code in it.
Let us test first if the file is the problem, or if it is Word. Please try to open a blank document, add a dummy VBA code, save it as a docm, close the file. Then try opening it again, see if your code is still there.
We can do the remote connection later when necessary. But please try the procedures I gave you first, to see if the docm file created by that Word program retains its vba code or not, just to test if the problem is with the file or with Word itself.
Also, you can send the formal request for Secure Remote assistance so that I can accept it.
I believe the problem is with Word settings. If the SAME file is opened in another computer with VBA code intact, then the file should be intact.
I will now send the formal additional service offer of remote access. Please accept it so that I can create our remote session. After accepting it, you will then receive the procedures to join me in the remote session.
Thank you for accepting my additional service offer of remote access so that I can help you directly in fixing your problem. For me to remote in, we need a remote access tool. Please follow the steps below to join me in the remote session.For me to remote in, we need a remote access tool. Please click on the link below, then click on the green I Agree button, then download the remote access tool. After downloading, please run it so that you can join me in the remote session.Here is the link:http://www.justanswer.com/remotedesktop/join.aspx?Session=2bbbdb60-a956-48bc-bbeb-4ec4fe62f8c3
Thank you for your patience. All issues were resolved through Secure Remote Assistance.
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