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Just need to change password to log in and send signed

Customer Question
Just need to change...

Just need to change password ***** log in and send signed document

Technician's Assistant: Have you tried having password ***** directions emailed to you?

Yes, but says to click on website address and that doesn't work. Then says to copy and paste onto browser and I end up here.

Technician's Assistant: Have you installed any updates recently?

Not Adobe, just security updates, I think. Not too computer literate.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Don't think so. Thanks

Submitted: 8 months ago.Category: Software
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Answered in 5 minutes by:
9/21/2017
Software technician: Viet - Computer Tech, Computer Support Specialist replied 8 months ago
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 40,119
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?

What's the website address?
Please reply at the box below. Thank you,

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Software technician: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

Ask Your Own Software Question
Software technician: Viet - Computer Tech, Computer Support Specialist replied 8 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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Jess M.
Jess M., Computer Support Specialist
Category: Software
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