Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I spoke with Mohd yesterday. before, our phone call ended…

Customer Question
I spoke with Mohd...

I spoke with Mohd yesterday. before, our phone call ended abru-tp7;. he sent me an email and asked me t0 respond, I haven’t heard back from him. But he may have initiated the changes we talked about because my adobe software has disappeared off my computer.Subject: Adobe Case Update :(###) ###-####: Mohd. Tarique A
Importance: HighI explained that when I got adobe I just needed photoshop and dreamweaver, and that was supposed to total about $50/mon. unfortunately my bill has been $80/mon, probably because I downloaded software with cost extra.Any way, he suggested that we terminate my subscription and start another one. Only this time it would consist of a Photographer Package including photoshop for about $20/mon, and a dreamweaver subscriptioin costing another $10/mon. this seemed idea; to me and I'd like to make the changes.Ron Nelson
Phone:(###) ###-####(Cell)
Email:***@******.***
My LinkedIn Profile: www.linkedin.com/in/ronhnelson
Portfolio, long hyperlinked resume with photos and extra information etc. https://goo.gl/EnrgtC

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Windows 10 Pro on an 4 core I7 machine

Technician's Assistant: Have you installed any updates recently?

Nope not for over a week, becuase my C drive crashed a week ago and I've been dealing with that. My new machine is almost ooperational.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

Nope, except that $30 a month would be ideal..

Submitted: 8 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 2 hours by:
9/20/2017
Software technician: caraleneK, Software Engineer replied 8 months ago
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 812
Experience: You one stop software Engineer
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted

Ron hope you well today you can make this changes on your own if you log on to the adobe web page .

Go to the web page www.adobe.com

Sign on with your details Adobe ID and password

Under plan and products click manage plan

Waiting for your feedback or a rating

Ask Your Own Software Question
Was this answer helpful?
Ask caraleneK Your Own Question
caraleneK
caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 812
812 Satisfied Customers
Experience: You one stop software Engineer

caraleneK is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I bought online and it let me change my account for game
I bought online and it let me change my account for game access but not for messages … read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
My computer auto updated and i lost everything. Asus x751l
it update last night and was asking me for a keyboard choice … read more
Harry
Harry
1,694 satisfied customers
I can't ring this number via skype Australia 132307. Today.
I can't ring this number via skype Australia 132307 … read more
Harry
Harry
1,694 satisfied customers
I had to buy a new modem and now I can't get FaceTime. I
I had to buy a new modem and now I can't get FaceTime. I cannot uninstall the app. … read more
caraleneK
caraleneK
Software Engineer
812 satisfied customers
Google sheets - What is the fastest way to select data from
Google sheets - What is the fastest way to select data from a large spreadsheet and create a different spreadsheet using only the selected data from the first spreadsheet?… read more
George Sibiya
George Sibiya
PhD
288 satisfied customers
Microsoft (Wimdows Update)has drastically altered my
Microsoft (Wimdows Update)has drastically altered my computer by apparently resetting my system without prior notice or warning to me whatsoever and in the process I have lost virtually all of stored … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
Hard drive crashed and trying to reactivate my skype
hard drive crashed and trying to reactivate my skype account. forgot password ***** to reactivate microsoft is sending authority key to an email that has been closed … read more
Harry
Harry
1,694 satisfied customers
Covert to word scanned documents. I do not remember. I have
i have scanned documents in my EMAIL that i want to convert to word … read more
Mr.Med
Mr.Med
1,098 satisfied customers
Every time I turn it on it's giving me CMOS checksum error.
Every time I turn it on it's giving me CMOS checksum error. When I try to do BIOS … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
288 satisfied customers
As I understand, I have some virus on my pc. I see thousands
As I understand, I have some virus on my pc. I see thousands of files with strange names like 0A73B77F3A64662505881062E9AA02870B.EOC and independently of that I have needed to delete some folders and … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I received an email regarding renewiing Kaspersky Internet
I received an email regarding renewiing Kaspersky Internet which I did for $9.99. States auto renew turned on. Yet the subscription not in use on any connect device. My tablet is SM-T580 Tablet. The c… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,191 satisfied customers
My Printmaster Platinum 17 will not work since the April
My Printmaster Platinum 17 will not work since the April update of Windows 10. … read more
Sheri
Sheri
Bachelor\u0027s Degree
527 satisfied customers
It looks like safe mode keeps asking for password. Asus
I tried what your associates told me last time but that didn't work. There is no icon. Let me take a pic … read more
Harry
Harry
1,694 satisfied customers
When I try to open spss I get a server login dialog box.
when I try to open spss I get a server login dialog box … read more
caraleneK
caraleneK
Software Engineer
812 satisfied customers
Help my “Notes” disappeared. I store important things there
Help my “Notes” disappeared. I store important things there and logins/ passwords. I need in there now. … read more
Harry
Harry
1,694 satisfied customers
I can't remember my username or password for my phone and I
I can't remember my username or password ***** my phone and I need to download the Baja five … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
I cannot log on with my username. Hp 15 os is 8. 8. No went
no went to f8 made a new username after changing administrator username … read more
Josh
Josh
It Support Specialist
Associate Degree
5,149 satisfied customers
Trying to reinstall creative suite 5.5 Don't have password.
Trying to reinstall creative suite 5.5 Don't have password. I'm told I'd receive an email to reset password ***** it hasn't come through. It's been 10 minutes. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
788 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x