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I have a question for you. I just purchased the 2 year plan
I just purchased the 2 year plan yesterday for the McAfee Protection and I worked with Monte on it and paid for it with my credit card. I then accidentally spilled water on it and totaled that computer. Can I transfer this new 2 year protection plan to a new computer when I purchase a new one? I feel horrible about it all. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I installed McAfee on my Desktop Computer (even thou I am
I installed McAfee on my Desktop Computer (even thou I am covered with other machines) to get rid of Mind Spark. I spent one hour previously working with rep in Manila to rid this malware--how can it … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
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I have an Asus Laptop with Windows 7 Home Premium. I have
I have an Asus Laptop with Windows 7 Home Premium. I have had McAfee for years but have been unable to install because we need a window update. Never got any notice. What do I do? … read more
Cody
Cody
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On 11/15/2017 I purchased a hp all-in one computer and want
On 11/15/2017 I purchased a hp all-in one computer and want to transfer my avg antivirus I purchased in june to my new computer. Can ou help me with that? … read more
Cody
Cody
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I recently renewed McAfee on my previous Mac - which has
I recently renewed McAfee on my previous Mac - which has since been destroyed. I have just purchased a PC and wish to transfer previous subscription to a non Mac - how do I do this? … read more
Jess M.
Jess M.
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I bought new coverage from McAfee on 1/8/17. I just found
I bought new coverage from McAfee on 1/8/17. I just found out that I have no coverage from McAfee and malware has been building up on my hard drive significantly since then. My printer won't work, eve… read more
Isaac Franklin
Isaac Franklin
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My old computer crashed. have bought a new one, how can i
Hi my old computer crashed. have bought a new one, how can i transfer my subscription to my new computer please, my subcription is current for another 350 days. My e-mail is***@******.*** … read more
John
John
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High School or GED
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I purchased a 3 device subscription last year. I had it on
I purchased a 3 device subscription last year. I had it on my old computer and also put it on my wife's computer. I got a new computer and want to put McAfee on my new computer. How do I go about that… read more
Elgin Vega
Elgin Vega
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I just bought a McAfee anti-virus this morning and was
I just bought a McAfee anti-virus this morning and was wondering if had downloaded to my PC. Said for $29.99 + tax and could put it on up to 5 devices. Don't how to put it on another computer that I u… read more
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Chris L.
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What company writes software that works near like Norton
what company writes software that works near like Norton 360/backup but is more stable than Norton? I use windows 8.1 q=8-22-2015 1150pmcst… read more
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Richard Hall
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I have a Windows XP computer that I need to transfer my files
I have a Windows XP computer that I need to transfer my files from and put them on a Windows 7 computer. I am not very good with computer things so it will need to be pretty straight forward. I tried … read more
Chris R.
Chris R.
Bachelor's Degree
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I received an alert from McAfee that my printer is no longer
I received an alert from McAfee that my printer is no longer protected. When I purchased my pc in March, 2012, I transferred McAfee protection to my pc and I thought I had included my printer (HP Phot… read more
David L
David L
Bachelor's Degree
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I was hacked when I opened a corrupted web site attached to
I was hacked when I opened a corrupted web site attached to a hacked message from a friend. I am a recent Apple user, and I was never hacked while using my PC with an anti virus program. I thought App… read more
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We have a new Dell computer, replacing the old one. Windows
We have a new Dell computer, replacing the old one. Windows 7 CORE i5. How do we transfer McAfee security to the new unit.… read more
ChrisC
ChrisC
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On Dec. 05, 2011 I renewed my McAfee PC protection for my
On Dec. 05, 2011 I renewed my McAfee PC protection for my residential computer in California, US. Order # CS1117687049. With that renewal I also purchased a back-up CD, which broke. Now that I have pu… read more
Charles A. Roberts
Charles A. Roberts
Associate Degree
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I have an old computer and just recently got a new one. I
I have an old computer and just recently got a new one. I renewed McAfee protection recently on old computer (expires 2013). Did not realize I had to get another license for protection on the new comp… read more
Cris
Cris
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Jeremy--You offered to help me chose a new computer when you
Jeremy--You offered to help me chose a new computer when you answered my last question--here are some questions: 1. Are AMD processor chips as good as Intel? 2. Per your suggestion, I am looking at HP… read more
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Jeremy
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Meet the Experts:

Jess M.

Jess M.

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Kamil Anwar

Kamil Anwar

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Chris L.

Chris L.

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Jins M. N.

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Byron

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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