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I want to go back to my original e mail address, i am not…

I want to go...

I want to go back to my original e mail address

Technician's Assistant: Just to clarify, what email service provider are you using?

I am not sure

Technician's Assistant: Have you installed any updates recently?

I just wanted to get to renew macafee antiviris and was advised my former e mail address wasn't available

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Answered in 3 minutes by:
9/19/2017
Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 14,239
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Forget mcafee for a moment.. Do you still have access to your original mail address, and can you still login and check mail?

Thank you for your reply,
Dustin S.
Senior Technician and Former 31F1P ( Network Switching Systems Operator / Maintainer)

Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 14,239
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
Verified
Dustin and 87 other Software Specialists are ready to help you
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Customer reply replied 10 months ago
no

To start the connection, please click this link

http://www.justanswer.com/remotedesktop/join.aspx?Session=00cbb308-bbc0-4d7b-b155-f45c34de8189

On the next page, scroll down and click the agree button.. It should then ask you to save or run the elsinore screen connect file. Run it, and then when it asks you to allow it, do so. That will connect us.

If you get stuck completing the above steps try them again, and if you still cant connect send a reply and let me know what web browser you are using, so I can give you specific steps on how to connect.

Dustin S

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Dustin
Dustin
Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 14,239
14,239 Satisfied Customers
Experience: I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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