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I have Microsoft 365 but I can't log iin. Office. And
I have Microsoft 365 but I can't log iin JA: Which Microsoft product do you have? Customer: Office JA: What have you tried so far with your Microsoft software? Customer: and Windows JA: Anything else … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
Last week I bought the 365 for home. When I try to log in,
Hi. Last week I bought the 365 for home. When I try to log in, it refuses to accept my personal email address as login … read more
John
John
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High School or GED
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My wife just got a new computer and I need 365 to apply to
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IT Miro
IT Miro
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I just talked with our e-mail company and they said to call
Hi, I just talked with our e-mail company and they said to call you. I was in the hospital for 3 weeks and acquired over 600 emails. I deleted them days ago. We sent an important locate request for ou… read more
Richard
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I recently purchased Microsoft 365 and cannot find the email
I recently purchased Microsoft 365 and cannot find the email that had the license number. I have already installed it on one computer and still have four more on the license. Can you let me know what … read more
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Kamil Anwar
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I need help activating microsoft 365. 365. I have been
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Jess M.
Jess M.
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I am trying to move my Office 365 over to a new computer and
Hi, I am trying to move my Office 365 over to a new computer and am having trouble. It says I am not the administrator for that account. … read more
Byron
Byron
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I have office 365 on my windows 10 oc and I want to share it
I have office 365 on my windows 10 oc and I want to share it with my lap top which has windows 7 and an existing subscription due to expire … read more
Byron
Byron
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In 2014 I purchased Microsoft Office 3013 Home & Student
In 2014 I purchased Microsoft Office 3013 Home & Student download from King Tech Supply. A while after that my computer crashed and I lost everything. I tried to contact King Tech and there were out o… read more
Byron
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Last year i purchased Office Home and Student 2016. Had
Last year i purchased Office Home and Student 2016. Had trouble installing and i received a pop up window offering assistance from microsoft. I believe I was scammed. … read more
Byron
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I purchased Microsoft Office 365 Business (1 year) on
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John
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I have been working with telsra all day to fix a problem
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I have a new computer. I had a current subscription for
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I let my subscription expire and want to reinstate it. Can you please help me? … read more
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John Castle
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I was having trouble with Microsoft Office 2016 so I used
I was having trouble with Microsoft Office 2016 so I used the 'Repair' feature to see if it would help. As best I can tell, it completely reinstalled Office, but now when I try to run Outlook, I am pr… read more
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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