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My widows 10 computer shows 100% disk usage when i bring up…

Customer Question
My widows 10 computer...

My widows 10 computer shows 100% disk usage when i bring up the task manager, but I do not have any app running.

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

HP Envy Window 10

Technician's Assistant: Have you installed any updates recently?

Up to date

Submitted: 11 months ago.Category: Software
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Answered in 6 minutes by:
9/18/2017
Software technician: Russell H., Computer Support Specialist replied 11 months ago
Russell H.
Russell H., Computer Support Specialist
Category: Software
Satisfied Customers: 12,925
Experience: Proud to have been getting computer technicalities into working order since 1988.
Verified

Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.

There may be a background process running. Can you look in the Processes listing in the Task Manager? if so, sorting it according to Disk usage, by clicking once at the top of that column, will reveal where or what the process is.

If it does not reveal any process or processes that are using a lot of disk, then you might have a virus or malware infection in the software on the computer.

Let me know what you find, and I will advise you further as needed.

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