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I want to change the Current Administers Name and Make this…

Customer Question
I want to change...

I want to change the Current Administers Name and Make this my Wifes Computer/Account/Manage

Technician's Assistant: Have you contacted anyone about your account?

This is my account. I used this for my work staff. Now I want the Account to be managed by her. What do you do if you buy a computer privately? This has to be common.

Technician's Assistant: What's the brand/model/Operating System (OS) of your computer?

Acer Aspire ES 15

Technician's Assistant: When did you purchase your Acer? What troubleshooting have you tried?

2016-11-01

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

It is asking me to upgrade to Windows 10, so must be Windows 7.

Submitted: 11 months ago.Category: Software
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Answered in 29 minutes by:
9/16/2017
Software technician: Byron, Computer Support Specialist replied 11 months ago
Byron
Byron, Computer Support Specialist
Category: Software
Satisfied Customers: 3,404
Experience: 12 years in operations at a large law firm supporting both retail and specialty applications.
Verified

Thank you. Can you tell me what Windows is on the computer. If you're not sure, do
this:

On your keyboard, hold down the Windows logo key to the left of the spacebar and press
R.

The Run box will open.

In the text area type: winver and click OK.

A window will open telling you which Windows you have.

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Customer reply replied 11 months ago
I fixed the problem myself.
Cheers
Software technician: Josh, Computer Enthusiast replied 11 months ago
Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 22,299
Experience: Software expert
Verified

Hi,

If you need anymore help, please let me know.

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