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To get started my comp keep loading and that is it? hp

Customer Question
To get started my...

To get started my comp keep loading and that is it?

Technician's Assistant: What's the make/model number of your device? How old is it?

Hp pavilion 20 about 4 or 5 yrs

Technician's Assistant: How long has this been an issue? What happened right before this popped up?

I just started roku account

Submitted: 11 months ago.Category: Software
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Answered in 7 minutes by:
9/15/2017
Software technician: Kris Rodgers, IT Manager replied 11 months ago
Kris Rodgers
Kris Rodgers, IT Manager
Category: Software
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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