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Could you please advise me as to how to get an ancient
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Good morning. My hard drive was wiped out during a service and I am trying to install Family Tree Maker. My copy is an older version but did run under Win 10. I now have Win 7 which should be easier f… read more
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My computer crashed and I had to have my data transferred to another computer. I downloaded my FTM software, but I can't transfer the recovered data to the FTM program. The data that I need does not h… read more
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I just got a sync error in family tree maker. It says t5hat
I just got a sync error in family tree maker. It says t5hat there was an error syncing with the online tree. i can restart the program and try again. I did no good. I can unlink the tree and start a n… read more
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I had an old version of Famil Tree maker No. 8 and now I have deluxe 12. I cannot get my files to load into the new version as they are all old. Now what do I do?… read more
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My computer was running XP, Family Tree Maker 2012 ran just fine. Did a clean install of Windows 7. Reinstalled Family Treemaker 2012. We have three family tree files. Two of the three load and run ju… read more
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How do I transfer a program i.e. Family Tree Maker from an
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I cannot run Family Fun Pack/ Myst. I have a HP Windows 8. The message says there is incompatibility with 64 bit versions of windows. Ask if a 64 bit windows compatible version is available. The game … read more
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I am attempting to install Ancestry.com Family Tree Maker.
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I Have Broderbund FTM Ver 11 installed. Book was printed
I Have Broderbund FTM Ver 11 installed. Book was printed out, but due to power failure files are corrupt and cannot be used.____I need a new up to date book printed using my FTM Ver 11 files which I h… read more
David L
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I am trying to install a verison 6.0 Family Tree Maker and
I am trying to install a verison 6.0 Family Tree Maker and cannot complete the process. Upon reaching 76% completion an error occurs. The error message reads: an error occured during the move data pro… read more
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How do I transfer the books that I have published on Family
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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