Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Its very frustrating but I have not been able to open up…

Customer Question
Its very frustrating but...

Its very frustrating but I have not been able to open up microsoft one note on line on the computer. The message I receive is some to the effect sorry but can not open up one note for editing; but, I am able to open up one note since I do have it on my desk top.

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

This I am afraid will prevent me from getting my information unless I am at home because even though I may be able to log in to micorsoft one note from away the same information would not be on someone elses computer I think this is the way it works. I have a dell computer running windows 10

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 11 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 10 minutes by:
9/15/2017
Software technician: Jason Fenoglio, Sr. Systems Engineer replied 11 months ago
Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Software
Satisfied Customers: 275
Experience: Sr. Systems Engineer
Verified

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Ask Your Own Software Question
Software technician: Jason Fenoglio, Sr. Systems Engineer replied 11 months ago

Just to verify the issue, you are not able to open OneNote on your desktop computer but you can from the Internet?

Ask Your Own Software Question
Customer reply replied 11 months ago
just the opposite can not edit one note on line but can open it up from my computer from the on line website. Would this mean that I would not be able to get my information from some one elses computer and only if I am at home I think this is correct?
I have to use the open up one note feature from the on line website and can not open up from the my notebook section
Customer reply replied 11 months ago
understand?
Customer reply replied 11 months ago
are you there
Customer reply replied 11 months ago
I have to go soon will you please answer
Customer reply replied 11 months ago
Look, I have decided that I want all money refunded to me!
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
I have been asked to verify ownership of my hotmail account
I have been asked to verify ownership of my hotmail account of 25+ years due to suspected unauthorized use(?). 3 days ago I submitted a questionnaire to regain access issue #347865129 … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Any idea what D9FGFH7 #XP means? Idk i sent this number to
idk i sent this number to myself in 2015 along with 31908141 … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
In 2014 I purchased Microsoft Office 3013 Home & Student
In 2014 I purchased Microsoft Office 3013 Home & Student download from King Tech Supply. A while after that my computer crashed and I lost everything. I tried to contact King Tech and there were out o… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
Need EVERNOTE EXPERT ONLY please. I am looking for an
Need EVERNOTE EXPERT ONLY please. I am looking for an evernote expert to help me go into my account and restore backups from 3 days ago. I accidentally removed formatting which erased my passwords for… read more
Ricky Expert
Ricky Expert
Bachelor\u0027s Degree
1,308 satisfied customers
I bought a new AsusK501 Ux computer it is on the setup mode
I bought a new AsusK501 Ux computer it is on the setup mode but came from Amazon.com and suppose to be ready how do I get past the set up mode I have set time and administrator and user passwords… read more
Cody
Cody
Computer Science
2,432 satisfied customers
Yesterday viruse show up and said to get with a microsoft
yesterday viruse show up and said to get with a microsoft teck, i can not bring up any thing on my computer i have a new computer and transfer some of my old stuff from old computer maybe this is wher… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Is it possible to import OneNote sections to my OneDrive
Is it possible to import OneNote sections to my OneDrive Notebook? I have roughly 80 individual Sections in a subfolder on a stick, and I want to upload them to a notebook on my PC that eventually syn… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
How do you remove the Review panel when you've completed all
How do you remove the Review panel when you've completed all of the editing in Microsoft 7?… read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
i have a Google based web site, TLWGA.org. I have a link on
i have a Google based web site, TLWGA.org. I have a link on the bottom of the first page that I have shared with the league. Some people can't type or edit the page. Others have no problem. Some can't… read more
Michael Norman
Michael Norman
Director of Technology
Master of Business Administration
78 satisfied customers
Studio 11 Plus will not record video when completed.
Studio 11 Plus was not wanting to record a video after completion. After uninstallation of the program in preparation for a reinstall, I found that something was missing. The upgrade version of Studio… read more
caraleneK
caraleneK
Service Manager
1,884 satisfied customers
I am having trouble logging in to facebook. I get a message
I am having trouble logging in to facebook. I get a message saying I have never used this device to log in. I only have one computer. I am at home and it is on my desk at home. This is the only way I … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
Studio XPS 435MT running Microsoft Windows 7 Home Premium Please
Studio XPS 435MT running Microsoft Windows 7 Home Premium Please help. When my system goes to sleep it does not return as it normally should. I have to turn off the power button and then back on. When… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Chris L only. With the my box live from home, I guess I have
Chris L only. With the my box live from home, I guess I have to open some ports on my router to allow for that (port forwarding) I know the port #'s can you help?… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
526 satisfied customers
I have Windows 7 64 bit installed on my Dell desktop and my
I have Windows 7 64 bit installed on my Dell desktop and my Windows Explorer won't allow me to create new folders. Also some tasks are not allowed saying I need administrative privileges but I am the … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
A few days ago opened a file and my cpu now runs at 100% all
A few days ago opened a file and my cpu now runs at 100% all the time. Plus Microsoft Security keeps popping up with a file saying it needs further analysis. Now my desk top runs really slow and I can… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
991 satisfied customers
I am trying to log in and Skype will not recognize my password.
I am trying to log in and Skype will not recognize my password. I recently had to change my E-mail provider and Skype apparently sent a password XXXXX to my old address which I can no longer access. A… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
Hello, Could you please give a recommendation for the best software
Hello, Could you please give a recommendation for the best software to buy to make a professional looking video ? Something with scanned pics, video clips, quotes and special effects. Also what type o… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
I have been working on a project in Pinnacle Studio 14 for
I have been working on a project in Pinnacle Studio 14 for the last couple of weeks with no problems. Today l opened the project and the edit line has gone. There is nothing there. How do l get it bac… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x