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In 2018 I updated my Office 2011 with Microsoft. the same
in 2018 I updated my Office 2011 with Microsoft. the same was installed on my Apple MacBook Air. Now I am purchasing an HP laptop. Staples said if I already have Office 2011 they can install it on my … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
205 satisfied customers
We bought a laptop from Dell in November 2017 & had Windows
We bought a laptop from Dell in November 2017 & had Windows 10 Home & Microsoft Office Home & Business 2016 DFO loaded on the laptop. I'm assuming we purchased both software programs thru Dell. Today … read more
UranIT
UranIT
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Associate Degree
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How do I uninstall Lebre. Seems to be blocking my install of
How do I uninstall Lebre. Seems to be blocking my install of Office Student 2016 … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I purchased a laptop from Best Buy a month ago with office
I purchased a laptop from Best Buy a month ago with office 365 trial..I have uninstalled it to put the home and student edition on - but it will not install because there are still parts of the trial version on my laptop. … read more
Byron
Byron
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I have recently bought office home and student 2016, i cant
i have recently bought office home and student 2016, i cant seem to install the damn thing, wondered if you could talk me through it on the phone 08 61613577 … read more
Ameen Khan
Ameen Khan
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Help me I am not computer savvy. I bought Office 365 Home
Please help me I am not computer savvy. I bought Office 365 Home from Dell. I am having trouble trying to download it. I was on a chat with a Microsoft rep and he told me to uninstall my old Office 36… read more
ChrisC
ChrisC
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Associate Degree
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I have Microsoft office installed on a Apple laptop that is
I have Microsoft office installed on a Apple laptop that is dying. I have a new personal laptop (used only by me) and would like to transfer that license/software to my new laptop. Am I able to do tha… read more
Cris
Cris
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I just purchased an HP laptop from Staples and am trying to
Hello, I just purchased an HP laptop from Staples and am trying to install Office home and student 2016. The installation stalled and after 45 minutes I closed it out to retry and now it says that the… read more
David L
David L
Bachelor's Degree
5,326 satisfied customers
In 2014 I purchased Microsoft Office 3013 Home & Student
In 2014 I purchased Microsoft Office 3013 Home & Student download from King Tech Supply. A while after that my computer crashed and I lost everything. I tried to contact King Tech and there were out o… read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
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I lost Microsoft Office o my computer when trying to do a
I lost Microsoft Office o my computer when trying to do a repair. It is the Office Home and Student 2016 version. I have my userid and ow. I also have the card with the product code. How do I reinstal… read more
Jason Jones
Jason Jones
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Just bought MS Office 2016, and cannot install. Getting a
Just bought MS Office 2016, and cannot install. Getting a "product key not meant for your region" message … read more
Richard
Richard
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Last year i purchased Office Home and Student 2016. Had
Last year i purchased Office Home and Student 2016. Had trouble installing and i received a pop up window offering assistance from microsoft. I believe I was scammed. … read more
Byron
Byron
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Bachelor's Degree
205 satisfied customers
I just bought a new computer to replace one that wore out. I
I just bought a new computer to replace one that wore out. I bought a copy of Office home and student last year that was installed on the old computer. … read more
Elgin Vega
Elgin Vega
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I was having trouble with Microsoft Office 2016 so I used
I was having trouble with Microsoft Office 2016 so I used the 'Repair' feature to see if it would help. As best I can tell, it completely reinstalled Office, but now when I try to run Outlook, I am pr… read more
Byron
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I am a student using the student free version. i had 2016
I am a student using the student free version. i had 2016 version on my desktop and laptop and then upgraded to the 2017 on my desktop and also accidentally downloaded a free trial version on laptop. … read more
Michelle
Michelle
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I have a computer that came with microsoft office trial
I have a computer that came with microsoft office trial version that views advertisements. I have since bought microsoft excel, word and outlook but for some reason cannot get the microsoft trial vers… read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
543 satisfied customers
I bought and thought I installed the full version of Home 365
I bought and thought I installed the full version of Home 365 11 days ago for my new Surface pro but kept getting "reminders" to buy the full product. Today I could open an Excel file but could not in… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
My son was using the 30-day trial of CS6 Extended. The trial
My son was using the 30-day trial of CS6 Extended. The trial has expired. I uninstalled it from my laptap. I bought the student-teacher version for him and installed it, but when he launched it, it ca… read more
Wes
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Meet the Experts:

Jess M.

Jess M.

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Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

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Chris L.

Chris L.

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Byron

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12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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