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My phone is locked up and I cannot not unlock without a pin…

Customer Question
My phone is locked...

My phone is locked up and I cannot not unlock without a pin #

Technician's Assistant: What kind of computer do you have?

Hp laptop

Technician's Assistant: Have you installed any updates recently?

I tried to install fitbit

Submitted: 11 months ago.Category: Software
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Answered in 5 minutes by:
9/14/2017
Software technician: Richard, Software Specialist replied 11 months ago
Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 47,537
Experience: Over 15 year experience in Computers, Mobile devices and Networks
Verified

Hi there and welcome

Can you tell me please the make and model of the phone?

Please let me know

Thank you

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