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I forgot my password. Its been at least a year

Customer Question
I forgot my password ...

I forgot my password

Technician's Assistant: When did you last reset your username and password?

Its been at least a year

Technician's Assistant: Have you installed any updates recently?

Yes

Submitted: 11 months ago.Category: Software
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Answered in 6 minutes by:
9/13/2017
Software technician: Mr.Med, software engineer replied 11 months ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,302
Experience: if you have any questions about softwares please contact me
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Software technician: Mr.Med, software engineer replied 11 months ago

I'm sorry about the issue, What password ***** you forgot please? it is your email password?

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Software technician: Mr.Med, software engineer replied 11 months ago

Ok, What email service are you using such Gmail, AOL etc..?

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Customer reply replied 11 months ago
its your free juno email
Software technician: Mr.Med, software engineer replied 11 months ago

Please reset your password ***** going to: account.juno.com/s/resetpassword and follow the onscreen instructions

Let me know the results

Thank you

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Software technician: Mr.Med, software engineer replied 11 months ago

hello,

Has everything worked out ? do you still need help please?

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