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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I just purchased WP 8. I am trying to use it but the serial

Customer Question

I just purchased WP 8. I am trying to use it but the serial # I was given is not recognized.
JA: What kind of computer do you have?
Customer: Dell Inspiron Windows 7 Professional o/s
JA: Have you installed any updates recently?
Customer: Yes, I received 4 downloads and tried to install all.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Not than I can think of.
Submitted: 1 month ago.
Category: Software
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Did you buy WP 8 online?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess