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I am getting constant notes saying that my computer is not…

Customer Question
I am getting constant...

I am getting constant notes saying that my computer is not secure and I should re activate my Norton. I should have Kaspersky. My key should be EKU7U-X3XUT-1YVP6-CQM2V

Technician's Assistant: Just to clarify, what's the make and model of your machine, and what operating system are you running?

Toshiba Satelite P75-A7200

Technician's Assistant: Have you installed any updates recently?

I am not computer literate at all. I would not know which key to hit.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No. But if you can connect me from your end it would be great.

Submitted: 11 months ago.Category: Software
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Answered in 1 minute by:
9/12/2017
Software technician: Mr.Med, software engineer replied 11 months ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,291
Experience: if you have any questions about softwares please contact me
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Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Software technician: Mr.Med, software engineer replied 11 months ago

I'm sorry about the issue, May I start a secure remote assistance session with you so that I can better help you resolve this problem?

Thank you

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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