How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Ciarelli and I just changed my user name and pin to

Customer Question

hi my name is ***** ***** and I just changed my user name and pin to [email protected] with a new pin [email protected] ive contacted my business admin so many times I need help
JA: What kind of computer do you have?
Customer: im checking I use jobulator on my 5.0 iphone my computer is an intel CORE 13 we have comcast
JA: Have you installed any updates recently?
Customer: well no I spoke with the district administrator in my school district and now I have a new username and password ***** pin that wont recognize me as a user
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I am not sure its a story. ive been working with Jordan sutter
Submitted: 1 month ago.
Category: Software
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Is this for a school email address?