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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I have a [icture of a hat with a back ground. Can I change

Customer Question

I have a [icture of a hat with a white back ground . Can I change the background to black.
JA: When did you purchase your computer? What troubleshooting have you tried?
Customer: It's a png
JA: Anything else you want the Software Expert to know before I connect you?
Customer: new iMac and it's a jpeg
Submitted: 1 month ago.
Category: Software
Customer: replied 1 month ago.
I can work with jpeg or png
Customer: replied 1 month ago.
actually, is there a way of removing the background altogether. My goal os to put a hat on an existing person in a photo.Thank you,
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

Can you upload the picture?

Customer: replied 1 month ago.
I can upload
Customer: replied 1 month ago.
Customer: replied 1 month ago.
Just tried to upload but they wouldn't send
Customer: replied 1 month ago.
Customer: replied 1 month ago.
another
Customer: replied 1 month ago.
They did upload after all.
Expert:  Josh replied 1 month ago.

Which picture would you like the background black for?

Customer: replied 1 month ago.
Both. But first, is it possible to just remove background altogether. My goal it to place a hat on a photo of a person
Customer: replied 1 month ago.
Hello?
Customer: replied 1 month ago.
have I lost you?