Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I need to change my password. About 6 months ago. I have…

Customer Question
I need to change...

I need to change my password

Technician's Assistant: When did you last reset your username and password?

About 6 months ago

Technician's Assistant: Have you installed any updates recently?

Yes I have installed an update

Submitted: 11 months ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 5 minutes by:
9/12/2017
Software technician: Jess M., Computer Support Specialist replied 11 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me which password ***** you referring to?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Ask Your Own Software Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a software technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 803
803 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

543 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

526 satisfied customers

Certified Software expert with over 10 years experience.

Jins M. N.

Jins M. N.

Computer Hardware Engineer

523 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

IT Miro

IT Miro

Computer Scientist

513 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

205 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
Help! I've forgotten my password for Microsoft.. My email is
Help! I've forgotten my password ***** Microsoft.. My email is not working; I can't get new emails. Please look up my account and give necessary info here; please! my name My name is***** Phone # has … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
I have been serving a mission for the past 2 years and
Hello, I have been serving a mission for the past 2 years and didn't access my Facebook account. I no longer have the same email or phone number. I've also forgotten the password. Anyway I can get in?… read more
Chris Baxter
Chris Baxter
28 satisfied customers
I've gotten into screens I shouldn't have and I'm in real
I've gotten into screens I shouldn't have and I'm in real trouble now. … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I requested a change of password the other day, but now it
I requested a change of password ***** other day, but now it won't allow me to Skype for this Christmas. How can I cancel this request … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Forgot my password, unable to download updates, I dont
Forgot my password, unable to download updates JA: When did you last reset your username and password? Customer: I dont remember, about 6 months JA: Have you installed any updates recently? Customer: … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
I rented Adobe Animate about 6 months ago. I just now
I rented Adobe Animate about 6 months ago. I just now started to use it for a project; too frustrating. Nothing works the way my Adobe Flash 6 program did. I'm trying to install that program right now… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Someone has hacked. My snapchat and changed the forgot
Someone has hacked. My snapchat and changed the forgot password ***** … read more
Mr.Med
Mr.Med
1,223 satisfied customers
I have been trying to purchase several items on Groupon, but
I have been trying to purchase several items on Groupon, but it won't accept my password. The massage I want to buy expires tomorrow. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
Need to reset my password. I also have to submit a new
Need to reset my password. I also have to submit a new credit card number to continue service. … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,395 satisfied customers
How do I change my password? About two months ago, when
About two months ago, when Verizon switched to AOL … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
941 satisfied customers
I WAS TRYING TO ACTIVATE THE IDENTIY THEFT PART OF nORTON,
i WAS TRYING TO ACTIVATE THE IDENTIY THEFT PART OF nORTON, BUT MY PASS WORD IS NOT ACCEPTED AND i HAVE NOT CHANGED IT … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Forgot password andsecurity questions. 6 months ago. Like to
forgot password ***** questions JA: When did you last reset your username and password? Customer: 6 months ago JA: Have you installed any updates recently? Customer: no JA: Anything else you want the … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Bought a Mcafee Antivirus card today,I just went to
bought a Mcafee Antivirus card today,I just went to DANGEROUS URL REMOVED/activate. It asked for my Email and password.They said my password ***** not meet requirerments. I chainged this password ****… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
I can't get or change my password. Help! several months ago
Just help me get the ability to book uber rides on my iPhone… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Forgot pin number, need to reset, reczone purchased 6 month
reczone purchased 6 month ago. don't see model number … read more
Mr.Med
Mr.Med
1,223 satisfied customers
I have changed my password for sorry, for Adobe like 6 times
I have changed my password ***** sorry, for Adobe like 6 times and it won't let me in … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
543 satisfied customers
I just go to off the phone with Yahoo support because I
Hi! I just go to off the phone with Yahoo support because I could not update my password ***** I have been told our network and now PC has a Torpig virurs and I have Norton antivirus. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
803 satisfied customers
The link you sent to change my password did not work. Can
The link you sent to change my password ***** not work. Can you help me find a new password? Ann … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x