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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I just installed a new printer and I cannot print a PDF

Customer Question

I just installed a new printer and I cannot print a PDF file. When I try to print it the correct printer is indicated on the print page.
JA: How much experience do you have with this particular machine?
Customer: what the printer or my computer . printer new computer a lot
JA: Have you installed any updates recently?
Customer: on adobe yes just checked it before I contacted you
JA: Anything else you want the Software Expert to know before I connect you?
Customer: that's it
Submitted: 1 month ago.
Category: Software
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

What's the make and model of your printer? Are you using a Windows or a Mac computer?

Customer: replied 1 month ago.
I figured it out myself. Please destroy my payment information and remove me from your company emails. Thanks sorry for your time.
Expert:  Bryan replied 1 month ago.

Will do,