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I just installed a new printer and I cannot print a PDF

Customer Question
I just installed a...

I just installed a new printer and I cannot print a PDF file. When I try to print it the correct printer is indicated on the print page.

Technician's Assistant: How much experience do you have with this particular machine?

What the printer or my computer . printer new computer a lot

Technician's Assistant: Have you installed any updates recently?

On adobe yes just checked it before I contacted you

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That's it

Submitted: 8 months ago.Category: Software
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Answered in 7 minutes by:
9/12/2017
Software technician: Bryan, Computer Support Specialist replied 8 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

What's the make and model of your printer? Are you using a Windows or a Mac computer?

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Customer reply replied 8 months ago
I figured it out myself. Please destroy my payment information and remove me from your company emails. Thanks sorry for your time.
Software technician: Bryan, Computer Support Specialist replied 8 months ago

Will do,

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Jess M.
Jess M., Computer Support Specialist
Category: Software
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