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I can't open internet explorer. I think my pc has been

Customer Question
I can't open internet...

I can't open internet explorer. I think my pc has been hcked

Technician's Assistant: Have you done a bandwidth test?

Don't know what tha that is, i am 85

Technician's Assistant: Have you installed any updates recently?

Tried to, nothing happens. there is something about "ups"

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Can't open pea pod from my favorites. This has not happene before

Submitted: 11 months ago.Category: Software
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Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 11 months ago
I will sign off and I will wait for e mail. If nothing fixed i will not pay. I know how to reach credit card company.
Answered in 8 minutes by:
9/11/2017
Software technician: Mr.Med, software engineer replied 11 months ago
Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 2,297
Experience: if you have any questions about softwares please contact me
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Software technician: Mr.Med, software engineer replied 11 months ago

Are you there ? do you still need help please?

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Jess M.

Computer Support Specialist

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Computer Software Support specialist for more that 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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