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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I signed up for Club Pogo & I've paid into it monthly. Why

Customer Question

I signed up for Club Pogo & I've paid into it monthly. 
Why am I not a pogo club member when I go to the pogo game page?
I get those annoying ad pages. What is going on?
JA: What kind of computer do you have?
Customer: iMac
JA: Have you installed any updates recently?
Customer: I did. I had to reinstall mt OSX system.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Thats about it.
Submitted: 1 month ago.
Category: Software
Expert:  Mr.Med replied 1 month ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

I'm sorry about the issue, What internet browser are you using please (Safari, Firefox or Google Chrome)? also Are you sure you're logged in to the account for which you have a valid subscription?

Thank you

Customer: replied 1 month ago.
I use Safari version 6.1.6
And yes, I log into my account....
Expert:  Mr.Med replied 1 month ago.

Please try the following steps and let me know the results :

1-Download firefox browser from : www.firefox.com then install it

3-Open Firefox browser and type : www.adblock.org to install adblock plugin

2-Now Open www.pogo.com and login to your account

Let me know the results

Thank you

Expert:  Mr.Med replied 1 month ago.

Has everything worked out ? Do you still need help please?

Customer: replied 1 month ago.
Pogo works only w/ Safari.
Expert:  Mr.Med replied 1 month ago.

No, it works on all Internet browsers, please try firefox and let me know

Thank you

Customer: replied 1 month ago.
Why don't you go and take a f**king flying leap.
Expert:  Mr.Med replied 1 month ago.

I'm doing the best to help you, You can contact Pogo support directly at : https://help.ea.com/in/contact-us/?product=pogo

Thank you