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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I need to put power point on my computer, hp pentium, open

Customer Question

I need to put power point on my computer
JA: What's the make/model of your device? How old is it?
Customer: hp pentium
JA: How long has this been going on? What troubleshooting have you tried?
Customer: open up a file that someone mailed me. it tells me i do not have it so im unable to open file
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: yes it keeps asking me to update a pentium core..... what is that
Submitted: 1 month ago.
Category: Software
Expert:  Mr.Med replied 1 month ago.

Hi, I'm Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 1 month ago.

I'm sorry about the issue, What windows OS are you running ? (7, 8 or 10) ? Did you installed Microsoft Office on this computer please?

Thank you