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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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Can you scan, clean up, and tune up my system remotely? Or

Customer Question

can you scan, clean up, and tune up my system remotely? Or do I need to bring it in?
JA: What kind of computer do you have?
Customer: Dell3847
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: we are on a yearly plan
Submitted: 1 month ago.
Category: Software
Expert:  UranIT replied 1 month ago.

Hello and thanks for using JustAnswer.com I am Serge and I will try my best to assist you.

We can work on your system remotely.

We do not have yearly plans, only monthly memberships.

Customer: replied 1 month ago.
I already have a plan W/ The Geeks. I don't need yours, how do I get my money back?
Expert:  UranIT replied 1 month ago.

customer service alerted for refund