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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I have Photoshops Elements 15 and I keep getting an error

Customer Question

I have Photoshops Elements 15 and I keep getting an error message that it has stopped working.
JA: Just to clarify, how often have you been getting this particular message?
Customer: All day
JA: Have you installed any updates recently?
Customer: This is a new system and everything was installed correctly about two weeks ago.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Software
Expert:  PC_Wizzard replied 1 month ago.

Hello and welcome to JustAnswer. My name is***** will be assisting you today. I am sorry to hear that you are having such trouble.

Do you use Windows 10?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
With all due respect.....how do I know that I can trust you to access my computer.....do you have references?
Customer: replied 1 month ago.
Are you still on-line?
Customer: replied 1 month ago.
I guess this was a scam.
Expert:  PC_Wizzard replied 1 month ago.

Apologies I was offline

Here's my link to my profile

https://www.justanswer.com/computer/expert-wernerwizzard/

Please let me know when you are online