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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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Problem:frozen screen I can not renove it, h/p, tried to, I

Customer Question

problem:frozen screen I can not renove it
JA: What kind of computer do you have?
Customer: h/p
JA: Have you installed any updates recently?
Customer: tried to
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I think it happen on 09/10/2017
Submitted: 1 month ago.
Category: Software
Expert:  Kris Rodgers replied 1 month ago.

Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?