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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I would like to know if my account is now reactivated since

Customer Question

I would like to know if my account is now reactivated since I entered my new credit card number. My "Key" is MC6HZ-9KKF4-D4QGD-RXUJB
JA: Have you contacted anyone about your account?
Customer: no. I don't understand the printed directions.
JA: Have you installed any updates recently?
Customer: yes.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I want to know if my account is updated.
Submitted: 1 month ago.
Category: Software
Expert:  Isaac Franklin replied 1 month ago.

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Expert:  Isaac Franklin replied 1 month ago.

What account are you referring to? Email? Another online site? School? etc?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.