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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I just connected a new "box" and look at a strange problem:

Customer Question

I just connected a new "box" and look at a strange problem: the Giude is shown but all stations are "Temporary Off Air. Also, the box shows the time but when I type in a station, the "1" shows up momentarily and then the display goes back to the time.
JA: What kind of computer do you have?
Customer: HP notebook with Windows 10
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the Software Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Software
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris