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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I rented Adobe Animate about 6 months ago. I just now

Customer Question

I rented Adobe Animate about 6 months ago. I just now started to use it for a project; too frustrating. Nothing works the way my Adobe Flash 6 program did. I'm trying to install that program right now.
JA: How much experience do you have with this particular machine?
Customer: What machine? I'm using my iMac desktop.
JA: Have you installed any updates recently?
Customer: Not since installing the Animate 2017.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No, thanks. Just disappointed.
Submitted: 1 month ago.
Category: Software
Expert:  Michael Hannigan replied 1 month ago.

Hello. My name is***** will be helping you with your question today. Please give me a moment to review your question and respond.

Expert:  Michael Hannigan replied 1 month ago.

Are you having a problem installing Adobe Flash? If so, can you please describe the problem?