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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 6949
Experience:  Computer Software Support specialist for more that 10 years
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I have Visual Studio 15 installed (including Data Tools) but

Customer Question

I have Visual Studio 15 installed (including Data Tools) but the report viewer is still missing.
JA: How much experience do you have with this particular machine?
Customer: Little.
JA: Have you installed any updates recently?
Customer: No.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: No thanks.
Submitted: 1 month ago.
Category: Software
Customer: replied 1 month ago.
I just want to communicate - no downloads please.
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer: replied 1 month ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you referring to the Report Designer?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 month ago.
In the Data section of the Toolbox, the Report Viewer is missing.
Customer: replied 1 month ago.
I need you to connect to a remote machine where I don't have my email. Can you join me with GoToMeeting?
Expert:  Jess M. replied 1 month ago.

Unfortunately, we use our own remote tool for Secure Remote Assistance.

Please try to download and install REPORT VIEWER 2015 RUNTIME.

Here is the link:

https://www.microsoft.com/en-us/download/details.aspx?id=45496

Customer: replied 1 month ago.
OK thanks for that. I'll try this. Bye.
Expert:  Jess M. replied 1 month ago.

Yes, please give it a try and let me know if the viewer works for your current installation.

If you need anything else later, please let me know. I will be here to assist you further.

Best regards,

Jess