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I have Visual Studio 15 installed (including Data Tools) but…

Customer Question
I have Visual Studio...

I have Visual Studio 15 installed (including Data Tools) but the report viewer is still missing.

Technician's Assistant: How much experience do you have with this particular machine?

Little.

Technician's Assistant: Have you installed any updates recently?

No.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No thanks.

Submitted: 11 months ago.Category: Software
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Customer reply replied 11 months ago
I just want to communicate - no downloads please.
Customer reply replied 11 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 11 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 6 minutes by:
9/8/2017
Software technician: Jess M., Computer Support Specialist replied 11 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 8,128
Experience: Computer Software Support specialist for more that 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you referring to the Report Designer?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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Customer reply replied 11 months ago
In the Data section of the Toolbox, the Report Viewer is missing.
Customer reply replied 11 months ago
I need you to connect to a remote machine where I don't have my email. Can you join me with GoToMeeting?
Software technician: Jess M., Computer Support Specialist replied 11 months ago

Unfortunately, we use our own remote tool for Secure Remote Assistance.

Please try to download and install REPORT VIEWER 2015 RUNTIME.

Here is the link:

https://www.microsoft.com/en-us/download/details.aspx?id=45496

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Customer reply replied 11 months ago
OK thanks for that. I'll try this. Bye.
Software technician: Jess M., Computer Support Specialist replied 11 months ago

Yes, please give it a try and let me know if the viewer works for your current installation.

If you need anything else later, please let me know. I will be here to assist you further.

Best regards,

Jess

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