How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

HOW DO I FIND THE SERIALIAL NUMBER OF MY SOFTWARE 3 COPIES

Customer Question

HOW DO I FIND THE SERIALIAL NUMBER OF MY SOFTWARE 3 COPIES OF SYMANTEC ENDPOINT SMALL BUSINESS 2 YRS OLD. TO RETROTEC, INC 2 COPIES RUNNING AND ACTIVE UPDATED TODAY. ONE COPY STOPPED RUNNING 2 DAYS AGO WHEN I UPDATED A DRIVER. HENRY CATHERS
JA: What kind of computer do you have?
Customer: IBM CLONE DESK TOP
JA: Have you installed any updates recently?
Customer: WINDOWS XP 3.0 PACK
JA: Anything else you want the Software Expert to know before I connect you?
Customer: NO
Submitted: 1 month ago.
Category: Software
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Few things first:

  1. Are you referring to your software license or product key to reinstall it?
  2. Are these software still installed in your computer and do you remember entering the product or license keys before?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess