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I have forgotten my password

Customer Question
I have forgotten my...
I have forgotten my password
Submitted: 11 months ago.Category: Software
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Answered in 5 minutes by:
9/7/2017
Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

Is the password ***** a computer? Email? Another online account?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 11 months ago
My mobile phone.901(###) ###-####
Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

Is the password ***** a computer? Email? Another online account?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 11 months ago
My mobil phone is all I have right noe
Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

I need you to please explain your issue to help you.

Is the password ***** a computer? Email? Another online account?

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

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Customer reply replied 11 months ago
My mobil phone samsung gal
5
Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

Ok, what type of email is attached to your mobile? apple id or google account?

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