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My Microsoft games were malfunctioning and I deleted them.

Customer Question
My Microsoft games were...

My Microsoft games were malfunctioning and I deleted them. Now I can't reload since "I own them."

Technician's Assistant: Just to clarify, what's the exact model of your computer? And what operating system are you running?

Laptop (HP Notebook) Microsoft

Technician's Assistant: Have you installed any updates recently?

No. As I said, my only problem was with the Microsoft games which malfunctioned and I deleted them, but now can't reload.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

No. (I won't delete games again!)

Submitted: 11 months ago.Category: Software
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Answered in 5 minutes by:
9/7/2017
Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago
Isaac Franklin
Isaac Franklin, Computer Hardware Engineer
Category: Software
Satisfied Customers: 2,008
Experience: Technical Support Coach at Liberty Tax Service
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Software technician: Isaac Franklin, Computer Hardware Engineer replied 11 months ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 ?

What date did this happen?

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