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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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My tablet has been updated from Windows 8 to Windows 10. I

Customer Question

My tablet has been updated from Windows 8 to Windows 10. I can't sign
JA: Just to clarify, what's the exact make and model of your tablet computer?
Customer: in to my Kiparsky.
JA: Have you installed any updates recently?
Customer: Only Windows updates.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: Yes. Why was I updated to Windows 10 without my permission?
Submitted: 1 month ago.
Category: Software
Expert:  Bryan replied 1 month ago.

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, did you started having this issue with Kaspersky right after the Windows 10 upgrade? Did you purchase Kaspersky online?

Please reply at the box below. Thank you,

Customer: replied 1 month ago.
I did purchase Kiparsky on line and it worked well until the Windows 10 update. I have a Sony VAIO laptop.
Expert:  Bryan replied 1 month ago.

Sorry, I was offline when you replied back to me earlier. Please ignore the automated remote assistance offer shown on this page; it's sent by our site and not by me. You may just leave me a reply on this page when you get this message, and I'll then continue to assist further. Thank you,