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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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When I convert a word file to a PDF file it appeals at the

Customer Question

When I convert a word file to a PDF file it appeals at the end of some lines I get the # character to appear. what might I be doing wrong?
JA: What kind of computer do you have?
Customer: Dell Inspiron 13 7000 Series
JA: Have you installed any updates recently?
Customer: I am not sure since most of mine are automatically updates
JA: Anything else you want the Software Expert to know before I connect you?
Customer: My Adobe Acrobat is 9
Submitted: 1 month ago.
Category: Software
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting My name is***** will do my best to provide the right answer to your question.

Please tell me what process you are using to convert the Word file to PDF.

Also, please tell me, what sort of MS Word file type is the original file, that is producing # signs at the end of lines ?