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Dell P69G, was wanting to upgrade my hootsuite account.

Customer Question
Dell P69G Technician's Assistant:...

Dell P69G

Technician's Assistant: Have you installed any updates recently?

Was wanting to upgrade my hootsuite account. Was't working. their tech said to try doing it in another browser. I opened Firefox. It didn't work either. and now I have Yahoo opening and not google chrome.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I have a GeekSquad monthly service I pay. When i tried connecting with them, says has elapsed but I have had no warning that would happen.

Submitted: 11 months ago.Category: Software
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Answered in 9 minutes by:
9/7/2017
Software technician: Kamil Anwar, Software Specialist replied 11 months ago
Kamil Anwar
Kamil Anwar, Software Specialist
Category: Software
Satisfied Customers: 7,080
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

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Customer reply replied 11 months ago
I am a little distressed about this. How do I feel comfortable, now that i have provided my cc info you are a legitimate company? Sorry
Software technician: Kamil Anwar, Software Specialist replied 11 months ago

Okay

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Customer reply replied 11 months ago
what is the final cost
Software technician: Kamil Anwar, Software Specialist replied 11 months ago

Please contact customer service on***@******.*** or
call them on +1(###) ###-####to clarify the payment issue.

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Jess M.

Jess M.

Computer Support Specialist

803 satisfied customers

Computer Software Support specialist for more that 10 years

Kamil Anwar

Kamil Anwar

Software Specialist

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8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Chris L.

Support Specialist

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Certified Software expert with over 10 years experience.

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Familiar with a wide variety of software and experienced in user training/support

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12 years in operations at a large law firm supporting both retail and specialty applications.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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