How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Windows 10 WANminiPorts PPTP How to install and reinstall,

Customer Question

windows 10 WANminiPorts PPTP How to install and reinstall
JA: Just to clarify, what's the make and model of your computer? What version of Windows are you running?
Customer: Surface Pro
JA: Have you installed any updates recently?
Customer: No - not send this issue. We are having VPN connection issue to our Server 2012 R2. All the research I have done points to WANMiniPort being corrupted.
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Software
Expert:  Kris Rodgers replied 1 month ago.

Hi, my name is ***** ***** I’ll do my best to help you today. I may have some follow-up questions to help me better understand your question.

Expert:  Kris Rodgers replied 1 month ago.

Hi
Sorry for the delay, we are busy and I've just got to your question.
Can you let me know when you're ready to look at this and we will make a start.
Thanks
Kris