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I have set up a new Skype account, but I'm having trouble…

Customer Question
I have set up...

I have set up a new Skype account, but I'm having trouble naking calls. Can you guide me through the process?

Technician's Assistant: Have you checked your Internet connection?

Yes, my Internet connection is fine.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I had set up a Skype account some time ago, but never used it. I set up and paid for a new account on August 8.

Submitted: 9 months ago.Category: Software
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Answered in 1 minute by:
9/6/2017
Software technician: Bryan, Computer Support Specialist replied 9 months ago
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi, my name is ***** ***** I'll be assisting you today.

Just to clarify, are you using Skype on a computer or on any other device, e.g. phone?

Please reply at the box below. Thank you,

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