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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I wish to unsubscribe to the virus protection. HP. I have

Customer Question

I wish to unsubscribe to the virus protection
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: Yes I have updated to window 10 and it automatically updates
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: Software
Expert:  Kamil Anwar replied 1 month ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 1 month ago.
Hi I do not want to renew my subscription for another year
Expert:  Kamil Anwar replied 1 month ago.

Antivirus you are using?