How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Critical error has stopped me again. HP Envy. In addition to

Customer Question

critical error has stopped me again.
JA: What kind of computer do you have?
Customer: HP Envy
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: In addition to Critical Error a new one had stopped me when Critical Error is on it says "The Newest Windows Feature Update is Here" and askes me for one of there actions. I have done none.
Submitted: 1 month ago.
Category: Software
Expert:  Jess M. replied 1 month ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Did you see a blue screen and your computer crash when you see that critical error?

Please let me know by replying to me here so that I can help you further.

Best regards,