Software

Ask Software Development Questions and Get Answers ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

I attempted to open Adobe Photoshop CS4 which I purchased…

I attempted to open...

I attempted to open Adobe Photoshop CS4 which I purchased about 10 years ago and got error message 148.3. What do I have to do to get back to using my Photoshop program?

Technician's Assistant: Just to clarify, how often have you been getting this particular message?

Just in the past few days.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the software expert to know before I connect you?

I have been using Adobe Photoshop for years! and all of a sudden I cannot open the program!

Show More
Show Less
Ask Your Own Software Question
Answered in 1 minute by:
8/21/2017
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hi,

Just to clarify, are you using the Adobe program on a Windows or Mac computer?

Please reply at the box below. Thank you,

Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified
Bryan and 87 other Software Specialists are ready to help you
Ask your own question now
Customer reply replied 9 months ago
windows PC

OK, let's get started with the remote session now. Please open up the following link:

https://www.fastsupport.com/599126110
Follow the on-screen prompts to open/run the remote file, and click Yes when prompted to allow the remote connection. We will then be connected.

Ask Your Own Software Question

Please follow the steps in my above reply to download and open the remote file, and we will be connected. Thank you,

Ask Your Own Software Question
Was this answer helpful?
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Computer Support Specialist
Category: Software
Satisfied Customers: 13,092
13,092 Satisfied Customers
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
My computer when logged to Mcfee says subscription is out of
My computer when logged to Mcfee says subscription is out of date, yet I renewed it in April and paid $149.95 on Visa card, with auto renewal. When I log on to my account it confirms the payment and r… read more
John
John
System/Network administrator
High School or GED
2,072 satisfied customers
Wanted someone to tell me what could be going on? Also need
Wanted someone to tell me what could be going on? Also need to know how to remove software via powershell.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
Help!! Its a Dell and microsoft I guess, I'm not a computer
Its a Dell and microsoft I guess, I'm not a computer guy...sign in and go … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I cant get the Microsoft solitaire game to record my game in
I cant get the Microsoft solitaire game to record my game in the statistics box help … read more
Harry
Harry
1,701 satisfied customers
The disc will not download the software. Viewplaycap. I have
I have turned over the disc to make sure I am using the correct side … read more
Byron
Byron
Computer Support Specialist
Bachelor's Degree
164 satisfied customers
I have just changed my router and my Chromecast devices are
I have just changed my router and my Chromecast devices are no longer seen when I try to cast to the TV. Please can you tell me how to fix this?… read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I have a desktop with windows 10, last night had an update
I have a desktop with windows 10, last night had an update installed. Now the system will not boot up. Returns a "unknown hard error and a windows system 32" error … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,417 satisfied customers
I was getting windows 10 up date when it locked up I
I was getting windows 10 up date when it locked up I couldn't get in to my computer it is locked in recovery and is requesting a disc what do I do? … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
When I try to save my newsletter as pdf, I lose part of the
When I try to save my newsletter as pdf, I lose part of the format on the front page. The newsletter is in word program, which I purchased and uploaded at the time of purchase. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
From Australia. Yesterday I update my Windows 10 computer to
Hello from Australia.Yesterday I update my Windows 10 computer to the latest update. This seemed to be a major update.I now have a very serious problem in that any jpg or png image that I double click… read more
caraleneK
caraleneK
Service Manager
1,866 satisfied customers
Photoshop cc will not load brushes. Last night. I can open
Photoshop cc will not load brushes JA: When could you last open your Photoshop? Customer: last night JA: Did you recently update your software or Operating System (OS)? Customer: I can open it...brush… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
97 satisfied customers
I have uploaded my images in my spark web template at high
I have uploaded my images in my spark web template at high resolution jpeg files ranging from 2-5MB. The iamges look good on my laptop but on the phone version every image has a warning icon that imag… read more
Harry
Harry
1,701 satisfied customers
The last windows 10 update has been an absolute disaster.
the last windows 10 update has been an absolute disaster. changed or dissapeared many things in my computer. i had been using for several months a wireless network of 2 computers with no problem but w… read more
Jamie Macko
Jamie Macko
Network Engineer
Computer Science
118 satisfied customers
My computer crashed and I lost my Avast Premiem. I had the
My computer crashed and I lost my Avast Premiem JA: Which Avast product do you have? Customer: I had the avast antivirus and vpn JA: What have you tried so far with your AntiVirus? Customer: I am tryi… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
670 satisfied customers
I CAN NOT BOOST MY POST. HP WINDOW WITH WINDOW 8. ALWAYS. I
ALWAYS. I JUST REALIZE NOW, BECAUSE INEED TO PROMOTE MY BUSINESS TO FACEBOOK. … read more
Harry
Harry
1,701 satisfied customers
All fouled up downloading elements 18. Got to the point wher
all fouled up downloading elements 18. Got to the point wher i needed some 6 digit cide to complet install. havw already completed payment. can you help install or ifnot cancell order??? … read more
Harry
Harry
1,701 satisfied customers
Ineedhelpwithuber. Colorado.
ineedatechnotlegalhelpthissucks,ican'tenteraspaceinmymessage … read more
Harry
Harry
1,701 satisfied customers
I don't remember my password how do I recover it. My lap
I don't remember my password ***** do I recover it … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
97 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x