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Josh
Josh, Computer Enthusiast
Category: Software
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Experience:  Software expert
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I am typing a book and when I try to make changes it says it

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I am typing a book and when I try to make changes it says it can't be changed because the selection is locked. How do I unlock it?
JA: What kind of computer do you have?
Customer: HP
JA: Have you installed any updates recently?
Customer: I bought Malware but that's all I've done.
JA: Anything else you want the computer expert to know before I connect you?
Customer: No

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Hi Melanie,

Which program are you using?

Josh and 4 other Software Specialists are ready to help you
Customer: replied 1 month ago.
Word

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Run the downloaded file